The staff of the NEMA Yola Operations Office underwent training on SERVICOM principles and the Integrated Service Charter, facilitated by Mr. Thickman Tanimu, NEMA’s SERVICOM National Focal Officer. The training, held at the office, focused on improving service delivery and understanding organizational responsibilities.
The program included detailed presentations on SERVICOM and the NEMA Service Charter, followed by an interactive Q&A session. Participants appreciated the agency’s commitment to capacity building, describing the training as insightful and timely. The Head of Operations, Mr. Ladan Ayuba, highlighted its importance in enhancing effective public service delivery.
